Workright® Australia is a Registered Training Organisation (State Code 93032; National Code 0366).

As an RTO, Workright® complies with the nationally agreed standards set out in the Australian Quality Training Framework (AQTF) and is authorized – by the Department of Further Education, Employment, Science and Training – to deliver nationally recognized and accredited training and assessment services.

And, under the AQTF policy called “National Recognition”, which ensures that the vocational education and training system is nationally consistent and of high quality, Workright® is registered to deliver accredited training in NSW, Victoria and Tasmania – as well as South Australia.

It is worth noting that some nationally recognised training – including many short courses recognised nationally as stand-alone courses – may not have credit status towards a full qualification. However, all short courses delivered by Workright® Australia are nationally recognised and competency based; and all articulate to fully accredited qualifications.

Quality Control Unit

Luceille Outhred heads up the Quality Control Unit. Dr Rachel Outhred is a lead member of the Quality Control Unit.

Dr Rachel Outhred
PhD; MA (International Development); Grad Dip Ed; BA.

Rachel is Research Fellow at the Australian Council for Educational Research (Victoria).

She has experience as a researcher, educator and development practitioner. Rachel has been awarded a PhD from Flinders University’s Institute of Public Policy and Management. Her PhD thesis evaluates a community development program offered to marginalised women and children and explores participatory approaches to increase life chances.

Rachel provides valuable input into the complex issues of globalisation and equality, cultural awareness and social inclusion in her role as Public Policy Advisor with Outhred English and Associates Pty Ltd and she has had extensive experience working in academia, filling the roles of Lecturer in the Division of Health Sciences at Adelaide University, Academic Course Developer at the University of South Australia, Research Fellow at the University of South Australia and as Curriculum Development Officer at Crucible, Centre for Teaching Excellence in Human Rights, Social Justice and Citizenship (Roehampton University) and more recently Research Fellow at ACER.

Within her role as Research Fellow at the University of South Australia, Rachel was Project Manager and a key researcher for the nationally significant Mapping Aspirations and Achievement (MAANA) Project. The MAANA project identified characteristics of programs that produce positive educational outcomes for students in order to develop a framework for sustainable equity-focused outreach activity in disadvantaged areas. In 2008-2010 Rachel was listed as a Deployable Civilian Expert with the UK’s Departments of International Development, Ministry of Defence and Foreign and Commonwealth Office. During this time she also worked with Groundtruth Consulting, Coffey International and Save the Children to deliver International Law training to civilian officers prior to deployment to post-conflict environments.

Rachel enjoys experiencing new places and cultures, spending time with family and consuming strong coffee.